Refund & Cancellation Policy

We want you to have complete confidence when subscribing to vstream.digital. Please read our Refund & Cancellation Policy carefully:

1. Refund Eligibility

   • Users are eligible for a full refund within 1 days of subscription purchase if they are dissatisfied with our services.

   • Refund requests made after 1 days will not be entertained.

2. Refund Process

   • To request a refund, please contact support@vstream.digital with your registered email and transaction details.

   • Refunds will be processed within 7–10 business days to your original payment method, subject to your bank/payment gateway’s policies.

3. Duplicate / Failed Transactions

   • If you are charged twice or your transaction fails but the amount is deducted, we will initiate a full refund after verification.

4. Cancellation of Subscription

   • You may cancel your subscription anytime through your account settings.

   • Cancellation will stop future auto-renewals, but no refund will be provided for the remaining subscription period.

5. Technical Issues

   • In case of prolonged technical outages or service unavailability from our end, we may offer subscription extensions or partial refunds at our discretion.